Shipping & Deliver:
All shipments to Finland will be shipped via Posti. Normally within 3-14 working days. Longer delivery times with clothing is due to our way of on-demand production. Read more from here.
The delivery times provided by asennesurf.com are estimates only. asennesurf.com will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided.
Shipping fees vary depending on the country, the chosen product and the chosen amount of products. Please check out the current shipping fee for your order on the Checkout page before placing the order.
If the package you received doesn’t bring you as much joy as you thought and would like to return the product or exchange it, please read our return instructions below.
All our Asenne webshop products have a full 14-day exchange and return policy from the day you receive your order. We will exchange and refund any unused product that has been returned within 14-days. However, please note that the customer is responsible to pay the shipping costs of the returns or exchanges. In case of exchanging the product, customer will receive a free shipping code for the new product. We have selected this policy because we want to promote responsible shopping.
Returns from Finland can be done via Posti.
Returns outside Finland, please contact us before return shipping: email@example.com
Customer return instructions from Finland.
Make sure the item is in original package and unused.
Return your order to our company address:
Fin Trading Oy
After delivering your return package to Posti, please send your order number and tracking number to:
Payment & Pricing
Payments with Visa, Visa Electron or MasterCard:
If you want to pay with Visa, Visa Electron or MasterCard cards, acts Fin Trading Oy only as the marketer of services and products and delivers the products to buyers. Paytrail Oyj is responsible for reclamations.
Paytrail Oyj acts as the seller in Visa, Visa Electron and MasterCard payments and the deal is made between the customer and Paytrail Oyj. The seller is responsible for all deal related obligations. Paytrail Oyj is also the payment recipient.
Paytrail Oyj (Suomen Verkkomaksut Oyj before)
Innova 2, Lutakonaukio 7
Telephone: +348 207 181830
Paytrail Oyj, before Suomen Verkkomaksut Oyj, (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.
Fin Trading Oy webshop register
Fin Trading Oy
Riihitie 20, 61500, Isokyrö, Finland
Business ID: 2563385-9
Point of contact
Fin Trading Oy collects information needed for delivering goods from the webshop and handling the product returns and exchanges from the webshop safely. Purpose of our email subscription list is to provide new information about our products and services to the customer. Email subscribers are separated from the webshop customers. No information provided on the checkout page or from the contact forms are being used for marketing purposes without users permission.
The register may contain the following information:
Postcode / ZIP
Other information submitted by the person
Sources of collected data
Data for the register is collected on asennesurf.com webshop via Checkout page, contact forms and newsletter subscription form.
Regular disclosure of data
Fin Trading Oy does not give personal data to any third parties, unless the Finnish authorities so require.
Cookies are small files stored on the hard drive of the user’s computer. Cookies ensure the shopping cart functions and make our webshop more user-friendly.
1. To analyse trends
2. Administer our webshop
3. Track users’ movements around our webshop
4. Gather demographic information about our user base as a whole.
No personal information is stored within these cookies.
To keep track of shopping cart data, asennesurf.com makes use of 3 cookies:
The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
You have the ability to disable cookies in your browser settings.
We store all Personal data confidentially and with high respect. The register can be accessed only by Fin Trading Oy employees who need the data for their assignments such as delivering the goods safely and handling product returns and exchanges.
How to manage your information
Fin Trading Oy will provide you with information about whether or not we hold any of your Personal Information upon request. You have the right to:
- Review the information you have provided for us
- Request we correct any incorrect and/or outdated information, or omissions in user information you have provided for us
- Request we don’t use your information to contact you
- Request your user information to be deleted from our registry
- In any questions or requests please contact us at firstname.lastname@example.org