All our webshop products have a full 14 day money back guarantee

Shipping & Deliver:

All shipments to Finland will be shipped via Posti. Normally within 2-7 working days.

The delivery times provided by are estimates only. will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided.


Shipping Fees:

Shipping fees vary depending on the country, the chosen product and the chosen amount of products. Please check out the current shipping fee for your order on the Checkout page before placing the order.


Customer Returns:

All Asenne Webshop products have a full 14 day money back guarantee from the day you receive your order. Items must be returned in original packaging and unused. You can either exchange your product or receive money refund. Returns from Finland can be done via Itella with our company name free of charge.

Returns outside Finland, please contact us before return shipping:


Customer return instructions from Finland.

– Make sure the item is in original package and unused.

– Make sure that the package contains original packing list of the shipment, your IBAN account number and the reason for the return.

– Write down our Company return number: Fin Trading Oy, return number 634577 and bring the package to the post office.


Payment & Pricing

Payments with Visa, Visa Electron or MasterCard:

If you want to pay with Visa, Visa Electron or MasterCard cards, acts Fin Trading Oy only as the marketer of services and products and delivers the products to buyers. Paytrail Oyj is responsible for reclamations.

Paytrail Oyj acts as the seller in Visa, Visa Electron and MasterCard payments and the deal is made between the customer and Paytrail Oyj. The seller is responsible for all deal related obligations. Paytrail Oyj is also the payment recipient.

Paytrail Oyj (Suomen Verkkomaksut Oyj before)

Business-ID: FI2122839

Innova 2, Lutakonaukio 7

FIN-40100 Jyväskylä

Telephone: +348 207 181830



Paytrail Oyj, before Suomen Verkkomaksut Oyj, (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.