All our webshop products have a full 14 day money back guarantee

Shipping & Deliver:

All shipments to Finland will be shipped via Posti. Normally within 2-7 working days.

The delivery times provided by shop.asennesurf.com are estimates only. shop.asennesurf.com will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided.

 

Shipping Fees:

Shipping fees vary depending on the country, the chosen product and the chosen amount of products. Please check out the current shipping fee for your order on the Checkout page before placing the order.

 

Customer Returns:

All Asenne Webshop products have a full 14 day money back guarantee from the day you receive your order. Items must be returned in original packaging and unused. You can either exchange your product or receive money refund. Returns from Finland can be done via Itella with our company name free of charge.

Returns outside Finland, please contact us before return shipping: info@asennesurf.com

 

Customer return instructions from Finland.

– Make sure the item is in original package and unused.

– Make sure that the package contains original packing list of the shipment, your IBAN account number and the reason for the return.

– Write down our Company return number: Fin Trading Oy, return number 634577 and bring the package to the post office.

 

Payment & Pricing

Payments with Visa, Visa Electron or MasterCard:

If you want to pay with Visa, Visa Electron or MasterCard cards, acts Fin Trading Oy only as the marketer of services and products and delivers the products to buyers. Paytrail Oyj is responsible for reclamations.

Paytrail Oyj acts as the seller in Visa, Visa Electron and MasterCard payments and the deal is made between the customer and Paytrail Oyj. The seller is responsible for all deal related obligations. Paytrail Oyj is also the payment recipient.

Paytrail Oyj (Suomen Verkkomaksut Oyj before)

Business-ID: FI2122839

Innova 2, Lutakonaukio 7

FIN-40100 Jyväskylä

Telephone: +348 207 181830

 

Netbanks:

Paytrail Oyj, before Suomen Verkkomaksut Oyj, (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.

 

Privacy Policy

Fin Trading Oy webshop register

Fin Trading Oy
Riihitie 20, 61500, Isokyrö, Finland
Business ID: 2563385-9

Point of contact

Fin Trading Oy. All queries regarding the register and our privacy policy should be submitted by email to info@asennesurf.com

Registry purpose

Fin Trading Oy collects information needed for delivering goods from the webshop and handling the product returns and exchanges from the webshop safely. Purpose of our email subscription list is to provide new information about our products and services to the customer. Email subscribers are separated from the webshop customers. No information provided on the checkout page or from the contact forms are being used for marketing purposes without users permission.

Data content

The register may contain the following information:

First name
Last name
Company name
Country
Street Address
Postcode / ZIP
Town/City
Telephone number

Email address

Other information submitted by the person

Sources of collected data

Data for the register is collected on asennesurf.com webshop via Checkout page, contact forms and newsletter subscription form.

Regular disclosure of data

Fin Trading Oy does not give personal data to any third parties, unless the Finnish authorities so require.

Cookies

Cookies are small files stored on the hard drive of the user’s computer. Cookies ensure the shopping cart functions and make our webshop more user-friendly.

Fin Trading Oy uses cookies:

1. To analyse trends
2. Administer our webshop
3. Track users’ movements around our webshop
4. Gather demographic information about our user base as a whole.

No personal information is stored within these cookies.

To keep track of shopping cart data, hallaxhalla.com makes use of 3 cookies:

woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

You have the ability to disable cookies in your browser settings.

Data protection

We store all Personal data confidentially and with high respect. The register can be accessed only by Fin Trading Oy employees who need the data for their assignments such as delivering the goods safely and handling product returns and exchanges.

How to manage your information

Fin Trading Oy will provide you with information about whether or not we hold any of your Personal Information upon request. You have the right to:

– Review the information you have provided for us

– Request we correct any incorrect and/or outdated information, or omissions in user information you have provided for us

– Request we don’t use your information to contact you

– Request your user information to be deleted from our registry

In any questions or requests please contact us at info@asennesurf.com